Japanese-English Bilingual Colleague and Labor Relations Specialist

American Express · 📍 Canggu, Bali, Indonesia · Diposting 2026-10-04

FULL_TIME⭐ TERVERIFIKASI

Rp 25000000 - Rp 40000000 per bulan

At American Express, we believe in backing our colleagues with the resources and support they need to thrive. As a Japanese-English Bilingual Colleague and Labor Relations Specialist, you will play a pivotal role in fostering a positive workplace culture, ensuring smooth communication between our Japanese and international colleagues, and managing labor relations in Canggu, Bali.

In this role, you will be responsible for bridging cultural gaps, facilitating effective communication, and addressing any labor-related issues that may arise. You will work closely with managers and employees to create a harmonious and productive work environment.

Join us at American Express and be part of a dynamic team that values diversity, collaboration, and continuous growth. We offer a competitive salary, a comprehensive benefits package, and the opportunity to work in a vibrant and international setting in Canggu, Bali.

📋 Tanggung Jawab Pekerjaan

Act as a bridge between Japanese and international colleagues, ensuring clear and effective communication.
Facilitate team meetings, workshops, and training sessions to promote understanding and collaboration.
Address and resolve labor-related issues, such as disputes, grievances, and conflicts, in a fair and impartial manner.
Assist with the development and implementation of labor policies and procedures.
Monitor and report on labor relations trends and issues.
Provide guidance and support to managers on labor relations best practices.
Collaborate with HR to ensure compliance with labor laws and regulations.
Represent American Express at labor relations events and forums.

🎓 Kualifikasi & Syarat

Fluent in both Japanese and English, with excellent communication skills in both languages.
3-5 years of experience in labor relations or a related field.
Strong understanding of labor laws and regulations in Indonesia.
Experience working in a multicultural environment.
Ability to build and maintain positive relationships with colleagues at all levels.
Strong problem-solving and conflict resolution skills.
Proficient in using Microsoft Office Suite, including Excel and PowerPoint.
Bachelor's degree in Human Resources, Labor Relations, or a related field.