Customer Service Kemitraan

Join Budi Utama as a Customer Service Kemitraan and become part of a dynamic team dedicated to delivering exceptional service and building strong partnerships. In this role, you will be the bridge between our company and our valued partners, ensuring seamless communication and satisfaction. Based in Sleman, DI Yogyakarta, this is your chance to contribute to a company that values innovation and growth.

As a Customer Service Kemitraan at Budi Utama, you will handle all customer service inquiries and issues related to our partnerships. You will be the first point of contact for our partners, providing them with the support and information they need to thrive. This role is perfect for someone who thrives in a fast-paced environment and enjoys building strong relationships.

📋 Tanggung Jawab Pekerjaan

• Managing and resolving customer service issues related to partnerships
• Providing excellent customer service to our valued partners
• Ensuring seamless communication between our company and our partners
• Assisting with the development and implementation of partnership strategies
• Monitoring customer satisfaction and feedback
• Updating and maintaining customer service records using CRM software
• Collaborating with other departments to ensure smooth operations
• Participating in team meetings and training sessions

🎓 Kualifikasi & Syarat

• Minimum 2 years of experience in customer service or a related field
• Proficient in using CRM software such as Salesforce or HubSpot
• Excellent communication and interpersonal skills
• Ability to work well under pressure and meet tight deadlines
• Strong problem-solving and analytical skills
• Bachelor's degree in Business Administration, Marketing, or a related field
• Fluency in Indonesian and English
• Previous experience in a partnership or business development role is a plus

🛠️ Keahlian

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