Marketplace Transaction Administrator - Jakarta

Join a dynamic marketplace platform as a Transaction Administrator and play a pivotal role in ensuring seamless, accurate, and secure transactions for our growing user base. Based in Kebon Jeruk, Jakarta, you will oversee the end-to-end transaction process, from order placement to delivery, leveraging tools like Shopee, Tokopedia, and Lazada.

At Private Advertiser, we are a rapidly expanding e-commerce company committed to providing an exceptional shopping experience. As a Transaction Administrator, you will be part of a team that drives our mission to connect buyers and sellers efficiently. Your daily tasks will include monitoring transaction flows, resolving disputes, and ensuring compliance with industry regulations.

📋 Tanggung Jawab Pekerjaan

• Oversee the end-to-end transaction process, including order placement, payment processing, and delivery tracking.
• Monitor and analyze transaction data to identify trends and potential issues.
• Resolve customer disputes and ensure a high level of customer satisfaction.
• Ensure compliance with industry regulations and internal policies.
• Coordinate with cross-functional teams, including logistics, finance, and customer service, to resolve transaction-related issues.
• Leverage tools like Shopee, Tokopedia, and Lazada to manage and optimize transactions.
• Provide training and support to sellers and buyers on transaction processes.
• Stay updated with the latest trends and best practices in e-commerce transactions.

🎓 Kualifikasi & Syarat

• Bachelor's degree in Business Administration, Computer Science, or a related field.
• Minimum of 3 years of experience in transaction administration or a similar role in the e-commerce industry.
• Proficiency in using e-commerce platforms such as Shopee, Tokopedia, and Lazada.
• Strong analytical and problem-solving skills.
• Excellent communication and interpersonal skills.
• Knowledge of financial regulations and compliance standards.
• Familiarity with data analysis tools such as Excel, Google Sheets, and Tableau.
• Ability to work in a fast-paced environment and meet tight deadlines.

🛠️ Keahlian

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